Shipping and Delivery Policy

At Baxi Sarees, we strive to provide a seamless and efficient shopping experience for our valued customers. This Shipping and Delivery Policy outlines important details regarding the shipping and delivery of your orders. Please take a moment to review the following information.

Shipping Time-frame : We understand the excitement of receiving your order promptly. Therefore, we aim to process and ship all orders within 1-2 business days. Once your order has been shipped, you can expect delivery within 5 business days.

Order Tracking: To ensure transparency and keep you informed about the status of your order, we provide a tracking number via email once your order has been dispatched. This tracking number can be used to monitor the progress of your shipment and estimate the expected delivery date.

Delivery Methods: To provide you with the best possible service, we partner with reputable shipping carriers. The selection of the carrier is based on various factors such as your location and the size and weight of the package. We may utilize services from well-known carriers such as Delhivery, FedEx, DHL, or Indian Postal Services, Ecom Express.

Shipping Charges: We offer free standard shipping on all orders within the contiguous India. However, please note that additional charges may apply for expedited shipping options or orders outside the contiguous India. These charges, if applicable, will be clearly communicated during the checkout process.

International Shipping: For international orders, additional customs fees, taxes, or duties may be applicable. These charges are the responsibility of the customer and are not included in the order total. We recommend contacting your local customs office for more information about potential charges before placing an international order.

Address Accuracy: To ensure successful delivery, it is crucial to provide accurate and complete shipping information. Please double-check your shipping address at the time of placing your order. In case of any errors or changes, please notify our customer support team immediately. We cannot be held responsible for delays or undelivered packages due to incorrect or incomplete addresses.

Delays and Exceptions: While we strive to adhere to the estimated delivery time-frames, please note that occasional delays may occur due to unforeseen circumstances beyond our control. These circumstances may include extreme weather conditions, natural disasters, holidays, or any disruptions in the shipping carrier's operations. We appreciate your understanding in such situations.

Order Issues and Lost Packages: If you encounter any issues with your order or experience a delay beyond the estimated delivery time-frame, please contact our customer support team. We will diligently investigate the matter and work towards a satisfactory resolution. In the rare event of a lost package, we will initiate a thorough search with the shipping carrier and take appropriate actions to ensure your satisfaction.

Returns and Exchanges: For information regarding our Returns and Exchanges policy, please refer to the dedicated page on our website.

If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We are here to provide you with excellent service and address any concerns you may have.

Thank you for choosing Baxi Sarees!